Ithaca organization keeps a record of the personal data of the depositor, such as name, surname and e-mail for the sole purpose of issuing proofs, for statistical purposes, for improving the services provided on the site and for communication and information purposes action and the results of the organization. The organization does not keep a record of credit or debit card details (card holder’s name, card number, expiration date and cvv number) used by the applicant to complete his donation. The donation is completed through Piraeus Bank’s secure ePos Paycenter service and therefore the credit or debit card details are recorded by Piraeus Bank, based in Athens, at 4 Athinas Street, and is responsible for the security of depositor’s data. The organization preserves the depositor’s data and will not pass it on to
any third party unless it is provided for by law or requested by the authorities.

The donor’ss donation is completed after the registration of his / her card details. If the depositor has made any error in the amount of the donation and wishes to be refunded, he / she must send a request to the organization via fax within two working days. After a period of two working days and if the applicant has not sent the request for a refund of the donation, then the donation will be submitted to the organization. Request for cancellation and refund of the donation after two days will not be accepted. Also, if the applicant wishes to make a donation of more than 1,000 euros, he/she should contact us, either by phone or e-mail, in order to initiate the necessary tax actions. In all cases, the depositor will receive from the organization proof of receipt of donation to the email address stated on the form.